7 must-know email stats for franchise marketers

By Colby Cavanaugh posted 04-28-2017 13:31

  

If you’re like most franchise marketers, you’re constantly evaluating your strategy: Are you getting the most out of your budget? Are you reaching your audience in the right ways (and in the right places)?

 

If you’re currently focused on hitting your 2017 goals, one great way to know if you’re headed in the right direction is to look at the most current industry trends and research. Here are some of the most impactful recent industry stats – learn from them, use them to inform your marketing strategy, and have your best year of email yet!

 

76% of people feel that marketing has changed more in the past 2 years than in the previous 50. (Adobe)

With each passing year, our industry continues to move faster than ever before. Some things – like making sure you always provide value to your audience – may stay the same, and not every shiny new business tool may work for your brand, but stay up to date on industry trends to ensure you don't get left behind.

26% of brands fail to use responsive design in any of their email marketing efforts. (YesMail)

Let's get real for a second: At this point, if you aren’t designing your emails with mobile in mind, you’re WAY behind. With more than half of all emails now read on a smartphone or tablet, it’s an absolute must to ensure your hard work doesn't immediately get deleted.

 

Nearly 75% of respondents rely on email as their primary method of gathering quality leads. (DemandWave)

Despite proclamations throughout the years that “email is dead,” it’s stuck around as a marketing channel because it truly works. Big time.That’s a great thing for your brand, because email continues to produce the highest ROI of any digital channel. However, all that potential means you have to stay on top of your game if you’re going to beat out the competition in the inbox.

 

Triggered emails drive 624 percent higher conversion responses for the same number of sends as compared to “batch and blast” emails. This is driven by a 381 percent higher click rate, and an 180 percent higher post-click conversion rate. (BlueShift)

Your audience expects relevant emails exactly when they want them... not when you decide to press “send.” Enter automation. It’s the easiest way to send timely, targeted messaging to your audience, and it produces incredible results.

 

Two-thirds of marketers say they plan to innovate by exploring more creative uses of behavioral triggers (Econsultancy)

While date-based automation (for things like birthday and anniversary emails) is a great start, you’ll get the most bang for your email marketing buck by automating off of your subscribers’ behavior – both inside and outside the inbox. Deliver product recommendations based on browsing history on your website, thank customers for an in-store purchase… you name it! It's extra relevant and extra effective.

 

Customers are 6x more likely to purchase a product if the page includes pictures from social media. (Tidal Labs)

Email doesn’t have to exist in a vacuum, nor does it have to compete with things like social or SMS. Combine it with your other channels to create multiple touch points with your audience and get the biggest results possible.

 

5-20%: Probability of selling to a new prospect.

60-70%: Probability of selling to an existing customer. (Marketing Metrics)

List growth and drawing in new prospects are important, it’s true... but don’t let those efforts overshadow your existing customers. Build customer loyalty by continually nurturing your current email subscribers with valuable content, VIP offers, and first-look access to anything new you might be offering.

Looking for more email data? Here are 18 stats that will help you get the most from marketing’s most powerful channel.

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